Contact Us
Our team of GIA certified gem experts are at your service. Have questions? Visit our Frequently Asked Questions for immediate answers to common inquires. Or, our team is happy to assist by Phone, Email, and Chat.
Customer Service Hours:
9am-5pm ET [M-F]
Customer Service Phone
Email Address
Mailing Address
Gem Shopping Network Inc.
3259 Duluth Hwy 120
Duluth, Georgia 30096
Toll-Free Order Line
Hours of Operation
TV Studio and Sales Center:
24 Hours a Day / 7 Days a Week
Need help with an order or item issue? Click the button below to contact our customer service team. If you need help with returns, please call 888-456-GEMS to start the returns process and obtain a Return Material Authorization (RMA) number.
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